Shipping Policy
All orders are subject to approval and may be delayed up to two business days. Orders that are placed after 12:00pm Eastern Time may ship on the next business day. Deliveries to P.O. boxes cannot be processed.
- Ground Shipping: DWholesale.com offers Free Fed-Ex Ground shipping on all orders over $400 shipped within the continental United States. There is a nominal shipping fee for Fed-Ex Ground shipping on orders below $400. Shipping to Hawaii and Alaska will not be available via Fed-Ex Ground Service from DWholesale.com
- Fed-Ex Express Shipping: If you require expedited shipping for your order, Direct Wholesale also offers 1-day or 2-day air shipping. There is a nominal shipping fee for 1-day or 2-day air shipping. Shipping is available to Hawaii and Alaska via this method.
After ordering from DWholesale.com, you will receive confirmation of your order by e-mail. Once your order is shipped, you will receive an e-mail that includes tracking information for your purchase.
You can contact one of our customer service reps by clicking here or by calling 888-798-4800. Our customer service hours are Monday-Friday, 9am to 6pm Eastern Time.
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